Overall Rating: 98.06%
Average Rating: 9.81/10
Amir of the Gaithersburg store has been extremely responsive to us following a flood in our basement. Henry was scheduled within 24 hours to complete our estimate. He showed up on time, was diligent and knowledgeable! He spent 45 minutes answering our questions and was much more thorough than another company (whom we definitely will not be hiring). We highly recommend Henry to provide honest and reasonable estimates for quality flooring!
Aladdin Carpet & Floors did an incredible job taking up my carpet and installing Luxury vinyl in my basement. They completed the job in 2 days and were very diligent with the work. John conducted the initial survey and measuring of the space. He followed up with me throughout the entire process including a point of confusion regarding what spaces were being worked on. He seamlessly resolved the issue I now I get to enjoy my new floor!
Amazing job. We had water damage in our basement. After it was cleaned up Henry Ziaolhagg came by with samples and estimates for the basement floor. Miguel the installer for the wood floor was amazing. He installed the new wood floor all by himself and did a great job. Love this company and their staff.
We would highly recommend Aladdin Carpet and Floors for their excellent work installing wall-to-wall carpeting in three rooms of our home, and an Oriental-patterned runner on two sets of stairs and the landings that connected the stairs. Specifically, we would also like to single out their carpet installer, Sergio, for his hard work and exacting and artistic standards.

Sergio, was very precise in all of his work and did a beautiful job on all of the above mentioned projects. We were particularly impressed with the work he did in laying the patterned runners. The runners could not simply be put down in a straight line, but had to be geometrically measured, precisely cut and pieced together to have the finished product be continuous. With the two sets of stairs and the right-angle turns, it would have been very noticeable if the pattern had not been matched properly. Sergio’s very exacting work gave us a beautiful stairway!
Andrew & Chris Fox
It pays to be a Costco member! I was contacted by Lea from Aladdin Carpet quickly after inquiring about flooring through the Costco website. Aladdin Carpet was willing to meet with me the next couple days. Henry came out and managed to measure under all the construction I had going on in my home! He had samples ready and then came back again when I wanted to see other styles instead. I can't wait for installation day and enjoy my new carpet!
We are very pleased with our experience with Costco & Aladdin Carpet. Majid Zamani and the Aladdin Carpet installation team did excellent work!
My husband and I have been very pleased with our most recent purchase of Shaw vinyl flooring and hardwood through Costco agreement with Aladdin company. In particular,
a special shout-out to Majid , the Territory Manager for Costco Division and Miguel and Agusto (the installers). This is our third time dealing with Majid (and his crews) and we couldn't have been more pleased with the way our request and order was handled since he came to give us an estimate. He was not only courteous, but was very thorough and nothing was a miss since day one; he gave a detailed explanation to how much the actual cost would be, including the rebates, cash card and went on further with providing financing details if needed. He's always available whenever we have question(s) and along the way, we've always been informed what's the next step and when. With regard to the installers, both Miguel and Augusto were both on-time and hard at work in the past four days they were in our house, they just didn't goof of . We were very impressed with the quality of works they did deliver (especially on installing the hardwood on our stairs) and this is the reason why we always come back to Aladdin (through Costco). Aladdin is very lucky to have a team of staff working for them like Majid, Miguel and Augusto and we'll be sure to reach out to Majid again when the need arises in the future.
Thank you Henry Z. for responding to my Costco referral so quickly. I appreciated your carpet and padding recommendation and more importantly the fair price! We are excited to have new carpet installed in my grandbaby's room. Thank you for taking care of my needs so efficiently. Looking forward to the install. I am also happy about the Costco deal! Susan
Susan, Aladdin Carpet
We bought carpet through Costco and were directed to Aladdin Carpet. The whole process was perfect! Majid came prepared and was very helpful in making recommendations and he was always responsive to emails and calls. The carpet installers were so professional, after the first few minutes, I knew they would take care of our furniture and do a great job...which they did. The whole experience was so easy. Wish I had done this years ago!
Linda G
I enjoyed working with John Tongonan. He is very knowlegable about flooring and installation methods. John anwsered every question to our satisfation.
James Janifer
Henry and his team (Lea and Edgardo) worked their magic on my basement floor.

Henry and Lea were very patient as my floor install took much longer. Edgardo and his associate installed very well. Saeed and Henry supported my last minute additions.

Overall, this team is a 10.
We are members of Costco and went through it to get flooring. Henry Ziaolagh of Aladdin was fabulous! He was timely, polite, knowledgeable about the product, and accommodating with our schedule. We’re doing the downstairs floors for now but will definitely go back with him and Aladdin when we want to do the upstairs.
Toni Woods
I am a Costco member. I was notified that Henry would be coming out between 2-3pm (same day)! When Henry came out he was friendly and even greeted my son, who was excited. Henry spent time understanding our needs, then went to work. He made a very detailed diagram of our floor plan and then shared several options. He was patient when we asked him to bring the sample down to the basement to match with our new furniture. He answered our questions with a smile and was very knowledgeable.

I sure hope the installation process is as easy this!

Thank you.
Mr. Ziaolhagh was very knowledgeable and easy to work with. He was fast and thorough. But what impressed me the most was that after we had many estimates before him, we found his sketches to be the most accurate and professional we’ve ever seen. His professionalism was exceptional.
M. Barker
Marilyn Barker
We just had our bedroom floor redone with removal of the old carpet and hardwood floor installation. We were anxious about this project and procrastinated for months but we could not be happier about the service we received from Aladdin Carpet and floors, specifically Majid. He came to our house and took measurements and helped us choose between the different options. He then gave us a quote and was not pushy but available for any questions we had. Once we decided to go ahead with installation, the service was flawless and the end product was perfection. We would also like to recognize Edgardo who was extremely professional. We are already planning our next project for staircase carpeting with Majid and are confident it will be excellent.
Used Alladin through Costco. Great experience. The entire process was very easy. The installers were very fast, efficient and professional. Would highly recommend.
K Scott
I just want to send a quick shout out for Henry Ziaolhagh - such a great salesman and expert. He did a moisture test and recommended the best flooring product in light of that, measured with lasers, and was generally congenial and definitely not "pushy."

I know many homeowners are concerned about pushy and rude home improvement sales people. You can't go wrong with Henry and Aladdin.
Henri Schauffler, Schauffler Associates LLC
Majid wasn’t very patient and thorough in guiding me through the process. He was always available and constantly checked in to make sure I understood the process and did sonin a timely manner. The installation crew also did a great job. Very professional, neat, efficient and courteous. Only issues I had was the quarter round trim that was placed in front of a transition piece that was previously installed and that the white risers don’t come with a painted/sealed white finish. I spoke with the installation crew and they explained the purpose of the quarter round trim and Majid provided solutions to maintaining the white risers. I’m pleased with the level of professionalism displayed to me and the project!
I am a Costco member and used their service for carpet. I was contacted by Majid Zamani who brought us samples and explained the process very well. He was very knowledgeable and nice. Once we picked what we wanted he quoted us a price that was fair. We got the paperwork via email, scheduled the installation date and all was good. Installers arrived on time and did a great job! Very good and easy process.

Ricardo Parrales
These guys are amazing!

I always thought changing carpets in our home would be a nightmare based on my previous experiences. But these guys are professionals. From sales to installation and scheduling my experience has been nothing less than a 10.

Keep up the excellent job. Especial thanks to Serjio and Mr. Nezam.

Best regards,

Sam NAssiri
Sam Nassiri

Write testimonial